Community Corner
UPS Fails Christmas Challenge, Missing Delivery Deadlines
Did you receive your UPS packages in time for Christmas? Many people didn't, and they've been taking their outrage to the internet.
The stockings were stuffed, but not with their planned contents: The box my sister shipped from California was one of many UPS deliveries that failed to arrive by Christmas.
Even though the tracking information indicated it had arrived on Martha's Vineyard by Christmas Eve, when I went to the Vineyard Haven office to inquire I learned that it was stored on a truck and wouldn't be available for delivery till ... Friday.
This, despite the fact that the Island's UPS center had already bumped all the day's business deliveries to make room for Christmas packages.
We learned afterward that our family was not alone in this misfortune and that our local UPS center was not to blame. Across the country and around the internet, UPS customers were gnashing their teeth as promised deliveries failed to arrive by Christmas Eve:
- UPS Fails To Deliver Some Packages By Christmas. Internet Explodes (Huffington Post )
- UPS, FedEx draw fire after Christmas delivery problems (NBCNews.com)
- UPS Attacked Over Delivery Fail (Daily Beast)
- Overpromising And Underdelivering, UPS Fails Logistics (Forbes)
Did you receive everything in time for Christmas? Or did UPS fail you, too? Tell us in the comments.